We agree to accept responsibility for your 100% complete satisfaction with the materials and workmanship provided by us and paid for by you. During the first year, if you are dissatisfied with the performance of the equipment, systems, and services performed by our technicians, we will correct the problem. If the system still is not operating to the manufacturer’s standards and no other alternative is available, we will remove the system(s) and refund your money. This refund only applies to complete systems installed on the same date.
25% UTILITY SAVINGS GUARANTEE
Select heating and cooling systems installed by Airwest come with a guaranteed 25% energy usage reduction for the first year of operation. If the system fails to meet this minimum savings during the first year, we will pay you double the difference.
We guarantee that your system as installed and commissioned will perform at its’ maximum operating potential.
LOWEST PRICE GUARANTEE
We assure you the best value. If you find a lower price on the same equipment, installation, guarantees, and warranties, we will refund the difference plus $50! All we ask is that the comparison be “apples to apples”.
“NO LEMON” GUARANTEE
As long as you invest in a continuous “Club Membership”, if the compressor in your air conditioner fails twice in the first five years, we will install a complete new condensing unit. If your heat exchanger in your furnace fails twice in the first ten years, we will install a new furnace.
We guarantee that the system(s) we have installed in your home will heat your home to 70 degrees and/or cool your home to 75 degrees. If this temperature range is not achieved we will upgrade or replace the system at no charge.
We will do everything we can to protect your home and property. If we damage your property we will repair or replace it. We will use drop cloths to protect all traffic areas.
$100 “NO FRUSTRATION” GUARANTEE
If your furnace or air conditioner/heat pump fails to heat or cool your home during the first year, we will fix it free, including parts and labor. If the system cannot be fixed within 48 hours, we will write you a check for $100 for your frustration and aggravation.